The Prime Time Talk Team Process™ is tailored especially to help teams communicate, collaborate and build cohesive working relationships. The results of the program will make your teams stronger with a new respect and recognition for each other’s personality differences, challenges and contributions.
"All of your sessions have produced the highest ratings. It is always a pleasure to work with a winner!"
- Startegic Client
Breakthrough Success
Challenge:
A CEO client expressed his concern with two of his company's most important teams, sales and customer service. “They are not getting along. We're losing too much time refereeing. I can see that this is going to eat into our profits if the problems continue to escalate. Is there a program to improve a situation like ours?”
Solution:
The Prime Time Talk Team Process was the perfect process in improving communication within the company. While both teams were apprehensive initially, our pre-program research helped each person open up to the possibilities of valuing the different styles of communication and each other. Through a series of one-on-one interviews with each team member they became more receptive to group team sessions. Facilitation, professional feedback, assessments, various real life videotaped exercises all combined with listening skills helped the teams become aware of how their own communication affected others.
Results:
The first comment about the program’s outcome came from the Sales Manager. He told the CEO, “I don’t care what we paid for our coaching. Watching myself not listening to anyone else while they were talking was worth the price of the whole program!” The teams started to relate to each other as colleagues, not adversaries, working for the same goal of selling a valuable service with strong customer service support. And the CEO? He said, "Now I can get back to doing what I do best—run the company."
Teams that talk together are good for business! Contact Startegic to receive your complimentary consultation to help your teams to communicate and appreciate each other! |